Privacy
We strive to achieve a standard of privacy that exceeds those levels found at any hotel. Our staff are specially trained to be discreet and to provide you with the utmost in privacy. They will never disturb you while you are in your room or villa, and will always consult you before entering your house to clean it.
If you do not wish to be disturbed in your room, please hang the “Don’t Disturb “ sign on your main entrance room door.
It is not uncommon for our guests to prefer complete privacy during the length of their stay in their room , or for a part of the duration .Should this be the case for you , do not hesitate to inform our staff, so that this can be arranged .
The cleaning of your room can be carried out while you are out, or upon your request.
SECURITY
The hotel is secured 24 hours, 7 days a week by our staff members. To be responsible for ensuring that your stay is safe and secure at night.
Loss & Damages
Whilst we appreciate that a degree of wear and tear is unavoidable, we would like to stress that any excessive damages or significant losses will be charged to our guests. We ask for particular consideration if you are intending on hosting any sort of event in the villa where accidents might occur.
The hotel is not liable for any accident, bodily or material, loss of or damage to personal belongings, including, but not limited to electronic & audiovisual equipment and vehicle. The guests enter the hotel area at its own risk. Please store all the valuable things in the safety box provided.
Transportation
The options for transportation in Bali are to self – drive or to have a car with driver. We strongly recommend that you hire a car and driver for the duration of your stay in Bali. Renting a motorbike is also an option (please see the Driving in Bali section of this book).
MOTORBIKE RENTAL
It is available with or without a driver with hourly rental fee. To rent a motorbike without a driver, guests must have their International Driving License.
Please contact staff for assistance by dialing “0”